Appointment Test
Diamond Details
Jewelry Details
Product Timeframe
This piece is ready to ship and will be sent via insured shipping for added peace of mind. Please allow 3–5 business days for our team to carefully prepare and dispatch your order. Shipping timeframes may vary, especially during peak wedding and holiday seasons.
Product Care
To ensure your jewellery remains as beautiful as the day you received it, proper care and regular maintenance are essential. This guide offers tailored advice for each material.
SOLID GOLD
Solid gold is durable but can scratch over time. Keep it away from chemicals, lotions, cleaning products, and chlorine, which can cause oxidation and brittleness. Always remove jewellery before swimming, exercising, or manual tasks, including household chores. Store pieces in a soft-lined box, separated from other jewellery, especially diamonds.
DIAMONDS
Diamonds are the hardest natural material, but are not indestructible. They can still chip or break if struck with force, particularly on edges or points. Protect your diamonds from knocks by being mindful of how you wear your rings or other pieces. Store jewellery individually in its original packaging to avoid contact and scratching with other diamonds.
SERVICE & CLEAN
A professional service and clean begins with a thorough check of the item's shape and condition, looking for any damage. After using an ultrasonic cleaner to remove debris, we inspect the stones and settings under stereo microscopes to ensure they’re secure and identify any wear, scratches, or dents. Necessary adjustments are made, such as straightening, polishing, or re-tightening settings. For white gold and platinum, rhodium plating is applied to restore brightness.
Annual servicing, especially for rings and tennis bracelets, helps maintain your jewellery's beauty and longevity.
Shipping + Returns
We ship worldwide via insured shipping, with tracking provided for every order. Ready-to-ship pieces are carefully prepared and dispatched within 3–5 business days, Monday to Friday, excluding public holidays.
Eligible items may be returned or exchanged on a case-by-case basis, provided they are unworn and in their original, undamaged packaging. Dream Ring Builder, made-to-order, personalized, customized, and items designated as “Cannot Be Repaired” or “Superfine” are not eligible for return or exchange.
For approved returns or exchanges, two-way shipping fees are the customer’s responsibility, except when the item received is incorrect, defective, or missing.
For assistance, contact hello@lovediamonds.ph or message us on social media.
Protect from our door to yours.
Thoughtfully selected piece by piece.
Complimentary cleaning & after - sales support.
Made for everyday wear, made to last. 100% genuine & pawnable.